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Call 311 For Trash Can Removal

April 14, 2014

Those of us who live in single-family homes got new trash and recycling cans. However, the directions for getting DPW to remove the old ones aren’t clear. So Ken Terzian got answers:

“Inside the new Supercans and trash cans, you will find an information packet from DPW that will include three “Take Me” labels. Use these labels to classify which can(s) you want DPW to remove. The cans MUST be empty. Then, call 311 or (202) 737-4404 to make a container removal service request. Finally, place the unwanted cans where your trash/recycling are collected and stick the “Take Me” label on the front of the can.”

To ensure the unwanted cans remain empty, they should be turned upside down. A few people have written to local listservs about finding trash dumped in their old cans.

And thank goodness the new recycling cans are much larger. In fact, you might want to keep both your recycling cans for those big family gatherings and parties that will fill up more than the one. – Marlene Berlin

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Comments

  1. Carole Riley says

    April 16, 2014 at 6:14 pm

    I called the number above on April 1. Was told old trash cans would be picked up within ten days. As of yesterday, April 15th, they are still sitting in front of my house where the trash is picked up. Called again, and was told that it would now be 2 or 3 weeks before they would be picked up. I had a confirmation number but made no difference. So who knows how long they will sit out front. Apparently they have had many calls re this matter, and inquired about the laspse in pickup service. No reason given, just 2 or 3 weeks.

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