(This post is sponsored by Forest Hills of DC.)
Senior living communities across the U.S. have been challenged to maintain their quality of care during the Covid-19 pandemic. Forest Hills of DC is being recognized for demonstrating that the quality of care at its facility has improved.
The senior community at 4901 Connecticut Avenue has been selected as a “2022 Silver – Achievement in Quality Award” recipient by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL). The award is the second of three distinctions possible through the AHCA/NCAL National Quality Award Program, which recognizes providers across the nation that have demonstrated improved quality outcomes for staff, residents, and individuals with disabilities in long term and post-acute care.“Through resiliency and their commitment to serving our elders during the most challenging times of the Covid-19 pandemic shows our relentless pursuit in delivering performance improvements that resulted in superior outcomes,” said Crystal L. Scott, the nursing home administrator at Forest Hills of DC. “We salute all our heroes across all departments.”
“I applaud Forest Hills of DC for reaching this important milestone in their quality journey,” said Tammy Kelly, the chair of the board that oversees the quality award program. “This achievement celebrates the commitment and fortitude of Forest Hills of DC to find ways to enhance the lives of its residents and staff.”
The Silver quality award is based on Malcolm Baldrige National Quality Award principles, which apply to many industries including healthcare. Forest Hills was one of 40 out of the 14,000+ nursing homes across America to earn the distinction. This meant pursuing quality growth while simultaneously navigating the Covid-19 pandemic.
As a 2022 recipient of the Silver award, Forest Hills of DC can now advance in developing comprehensive approaches that meet the criteria required for the “Gold – Excellence in Quality Award.”
The award will be presented to Forest Hills of DC during AHCA/NCAL’s 73rd Convention & Expo in Nashville, Tennessee this October.